Orders

1. Can I order using my credit/debit card?

Yes, regardless of where you are in the world or the currency in which your account is held. Snapshot Press uses PayPal to process secure payments. When you make a purchase from this site you have the option to use your credit or debit card or an existing PayPal account. You do not need to create any online account with Snapshot Press or PayPal in order to make a purchase. Snapshot Press does not store your credit card numbers or any other financial information, or have access to any such information for orders placed on this site. Please see our Privacy Policy for further details. If you would prefer not to order online you may order by mail order.

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2. Will I be charged extra for shipping at the checkout?

No. Shipping is included in the listed item prices: simply use the appropriate "Add To Cart" button for the desired destination and currency. To enquire about discounts on shipping on bulk orders please email sales AT snapshotpress.co.uk prior to ordering. Overseas orders are sent by airmail unless alternative prior arrangement is made.

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3. Can I place an online order in an alternate currency to that of my credit/debit card or PayPal account?

Yes. Your bank or credit card provider will simply convert the payment into your local currency and the transaction will appear on your statement in your local currency. Similarly, if you pay using your PayPal account PayPal will simply take the payment from your account according to the current exchange rate.

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4. Can I add items to my shopping cart in several currencies at once?

You can only add items to the shopping cart in one currency at once. If you attempt to add an item in a different currency to items already in the cart a warning will be given along the lines of:

"You may only add items denominated in [currency of items already in cart] to this cart for this merchant. If you would like to purchase items using a different currency, remove all items from this cart and then add an item in your desired currency."

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5. How long will my ordered items take to arrive?

Orders are despatched the same day as receipt of payment whenever possible. Delivery time is usually 2–3 working days in the UK and 5–10 working days overseas.

If you have not received your order within 10 days (UK) or 14 days (overseas) please email sales AT snapshotpress.co.uk.

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Publishing

1. How can I get my work considered for publication by Snapshot Press?

Snapshot Press offers extensive opportunites for the publication of haiku, tanka, short poetry and haibun. Please see the submissions page and carefully follow the appropriate guidelines on how to submit your work for consideration.

Considerable familiarity with our titles, poets and editors is highly advisable for any author seeking publication. We publish a broad range of books, but if you haven't bought and loved several of our titles then it is improbable that you will be able to determine the likelihood of us considering your work be a perfect fit. And if you're not interested in reading our books it's unlikely that we or our readers would be interested in yours.

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2. Can I pay to get my book published by Snapshot Press?

No. Snapshot Press is not a vanity press (aka a subsidy or equity press). The entire costs of production and publication are borne by the press, all titles are published at our own risk, and royalties are paid to authors.

We occasionally accept print, design or editorial commissions, the income from which is used to subsidize the activities of the press, but Snapshot Press will not "publish" books produced for other publishers or self-publishers in this manner. (See Stepping Stones for an example of a book produced on behalf of another publisher, in this case the British Haiku Society.) If you are interested in commissioning our services please contact us at info AT snapshotpress.co.uk, clearly identifying that you are looking to commission work as a publisher or self-publisher, not have us publish your work at our own expense.

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The Haiku Calendar

1. How can I get my haiku considered for inclusion in the calendar?

All of the haiku featured in The Haiku Calendar are selected from entries to The Haiku Calendar Competition. The contest runs all year round and the submission deadline for consideration for the following year's calendar is January 31 (i.e. Submissions for the 2014 calendar should be sent by January 31, 2013).

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The Haiku Calendar Competition

1. Can I enter one-line haiku?

Yes. One-line haiku may be entered into the contest, and regularly feature in The Haiku Calendar. However, please note that the maximum line length it is possible to include in the calendar is approximately 45 characters (including spaces). It is therefore recommended that you see a copy of the calendar before entering one-line haiku as inappropriate entries cannot be replaced or reimbursed.

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